Effective Date: 09/22/2025

 

 

 

Shipping Policy

 

 

Processing Time

Orders are processed within 2–5 business days of purchase. Processing times may be extended during holidays, product launches, or periods of high demand.

 

Shipping Methods

We ship orders via USPS, UPS, and FedEx. Available shipping options and rates are displayed at checkout.

 

Shipping Locations

 

• We ship both within the United States and internationally.

• International Buyers: You are responsible for all applicable customs duties, taxes, and import fees. These costs are not included in our product or shipping prices.

 

 

Delivery Estimates

 

• Domestic U.S. Orders: Typically delivered within 3–7 business days after shipment.

• International Orders: Delivery timeframes vary depending on destination but are typically 7–21 business days after shipment.

 

 

Please note that delivery times are estimates only and may vary due to carrier delays, customs processing, or factors outside our control.

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Refund & Return Policy

 

 

Return Window

We accept returns within 7 days of delivery. Requests made after this period may not be eligible for return or refund.

 

Condition Requirements

 

• Items must be unworn, unused, and in original packaging with tags attached.

• Items not returned in their original condition may be denied.

 

 

Return Shipping

Customers are responsible for the cost of return shipping unless the item received was damaged or defective.

 

Refund Type

 

• Refunds are issued as store credit to encourage future purchases.

• Exchanges are accepted within 14 days of delivery for sizing or product issues, subject to availability.

 

 

Non-Returnable Items

The following items are not eligible for return:

 

• Final sale or clearance items

• Gift cards

• Personalized or custom products

• Certain personal items (for hygiene reasons)

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Damaged or Defective Items

 

 

If you receive a defective or damaged item, please contact us immediately with your order details. We will arrange for a replacement or issue store credit at no additional cost.

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How to Start a Return

 

 

To request a return, exchange, or report a damaged item, please contact us at: romanidemure1@gmail.com